TAKING YOUR PROPERTY PERFORMANCE TO THE NEXT LEVEL
Country Escapes – Expert Holiday Letting Agent DORSET, New Forest, SOMERSET & WILTSHIRE
Whether your short-term holiday rental is a converted studio apartment by the river in Bradford-Upon-Avon, a stunning 10-bedroom house just outside Bourton-On-The-Water or a charming listed cottage in the heart of the New Forest, you can be confident that it’s in professional hands with Country Escapes. Our meticulous attention and unsurpassed service mean that we will maintain your property, let it and manage it with all the attention and care you’d expect and wish for. We are always looking to add quality properties to our collection so please do contact us us to discuss if your property would fit in our portfolio.
Flexible Management Packages
Instead of offering a one-size-fits-all (because it won’t) approach to property management, we have a range of management packages designed to suit your needs. Choose from our variety of packages each offering a spectrum of services with adjusted levels of support. At one end of the scale, there’s our Affiliate package, where Country Escapes simply function as an additional marketing channel for you; at the other, there’s our Premium Plus package – where all you have to do is put your feet up while we will take on full management of your property. What is more we are also able to offer bespoke packages created to meet your personal requirements. Please get in touch and we’ll be delighted to talk you through some of the options.
Perfect Property Set Up
You provide the rural property, we’ll tie a beautiful bow around it. We know a lick of paint here, a clever storage solution there can make all the difference when it comes to optimising a guest’s experience in your holiday let. We have access to a wide range of tradespeople, photographers and interior/furnishing experts available to work their magic and present your property in the best possible light. We are also able to offer advice on those more ‘sensible’ things like health and safety, insurance and other host responsibilities that you perhaps hadn’t thought of so you can host with complete confidence.
Sales and Marketing
As well as listing your property here on the Country Escapes website (giving us the best opportunity to engage with our guests from the start) and including it in our quality branded brochure, we will market your property across a wide range of other channels, for example, online travel agents such as Airbnb. Furthermore, we also will connect with some more specialist booking agencies to give your rural property full exposure in order to maximise occupancy, especially during the low seasons. Lastly, we will also utilise our many years of experience in this marketplace to attract direct bookings from guests, where no commission is payable.
Your Revenue Management
There’s more to successful revenue management than meets the eye. It’s not just about handling payments, costs and revenue associated with your property. It’s also about staying on top of market trends, understanding demand, knowing about local events, keeping an eye on competitor activities, optimising occupancy with the best price structure… the list goes on. We will partner with you to create a dynamic pricing structure based on the season and what’s more we’ll keep our finger on the pulse to be certain your property is always positioned at the right price.
Your Property + Country Escapes Management = £££
Your Enquiry Management
Responding to an initial enquiry from a potential guest is one thing, converting it into a successful booking is quite another. At Country Escapes, we will manage all aspects of your enquiry handling and management, from the initial query right the way through to booking confirmation. Our professional team is available 24/7 to handle enquiries and understand that replying in a timely manner – often within just minutes – will significantly increase the chances of a guest making a booking. We also know that not all enquiries should convert into a booking. We use our many years of experience to judge which bookings would be desirable for your particular holiday home and which ones wouldn’t. Rowdy stag do? No, thank you!
Attentive Guest Services
You can be assured that from each guest’s initial enquiry all the way through to their departure, Country Escapes will manage every aspect of their holiday experience. We will be on 24 hours a day to handle any queries or requests your guests may have, and will extend hospitality at every turn to ensure each person has the best experience possible. We are very proud to have had so many happy customers – we’re pleased to say they return home with a smile on their face and a spring in their step. Our reviews speak for themselves.
Skilled Property Management
At Country Escapes we want our guests to be 100% satisfied, 100% of the time – which means us staying on top of things – 100% of the time. We pride ourselves in delivering a most comprehensive management service, so each property is well cared-for and our guests have the most comfortable stay imaginable. We consistently maintain high standards and our professional property maintenance team will respond swiftly and efficiently to any issues reported – either by our service team or a guest – to rectify the situation ASAP. Squeaky doors and leaking taps begone!
High Level Housekeeping
We offer a full housekeeping service to our property owners, comprising both a deep clean in-between guest stays and a regular cleaning service during guest stays. The housekeeping includes a full linen service, with fresh bedding and towels provided. All cleaning and linen services are provided in accordance with the latest COVID-19 protocols. Our experienced and dedicated housekeepers are all trained to leave everything spick, span and sparkling.
Reporting & MI
One of our further commitments to you is that Country Escapes will provide a full and transparent summary of all activity relating to each property. This will include a monthly statement of account showing a breakdown of all comings and goings, and at the end of each financial year, a tax schedule. Before you sign on the dotted line, we will calculate a detailed forecast of your particular property’s potential financial performance. Additionally, you will have access to real-time performance information about your property, plus be able to see when it’s booked and when it’s available with just the click of a button. What is more, you can monitor the feedback and reviews supplied by the guests, so you can see what a wonderful job we’re doing!
